Veterinary Practice Receptionist

Course Summary
Course Details
Fees & How to Enrol

Veterinary receptionists are vital members of the team at any practice. As the first point of contact for most clients, the impression a veterinary receptionist makes should not only represent their practice in a positive light, it should be as comforting and informative as possible.

This course consists of five units, designed to equip any veterinary receptionist with the skills and knowledge they’ll need to represent their practice, and its clients, with a high standard of care.

You’ll receive your first unit as soon as you enrol, so you can start whenever you want, and progress through the course at your own pace, studying when and where you choose.

Category: All Level: Advanced Subject: Working With Animals Fees:

Entry Requirements

Candidates must be working in a practice to take this course.

We classify our courses by level to guide students towards the best course based on their experience. However, we strongly believe open study should be just that. If you’re open to challenging yourself, our tutors will be on hand to help.

Our Support Promise

You can phone or email your tutor at any point during your course –
to ask questions, for advice, encouragement or to draw on their wealth of knowledge.

You can also contact the support team who are here to help you Monday to Friday, 9am to 5pm.

What You’ll Learn

Unit 1 

  • Normal and abnormal clinical signs in the dog and cat
  • Emergencies and first aid

Unit 2 

  • Clinical signs of infectious diseases
  • Advising re vaccination, worming, flea control and dental care

Unit 3 

  • Advising re choosing a pet
  • Whelping and hand rearing puppies and kittens

Unit 4 

  • Basic principles of nutrition
  • Basic information about medication
  • Advising re identification of pets
  • Transport and handling
  • Advising re lost and found animals

Unit 5 

  • Customer care
  • Booking appointments
  • Dealing with difficult clients
  • Payments
  • Office equipment and IT
  • Maintenance of reception area

Study Length

There are no deadlines for this course. Simply study in the comfort of your own home, and in your own time.

Distance learning is designed to be flexible, but as a guide, students who can spend 4-6 hours a week studying tend to complete a single unit within a month.

Qualifications

On successful completion of this course you’ll receive the Animal Care College Certificate* in Veterinary Practice Receptionist, graded to show the standard you have reached. There are no exams.

You will also receive the Certificate of Achievement at Level 3 from ABC Awards and Certa Awards when you complete this course**.

This confirms that you have completed a validated training course at a recognised level of study.

ABC Awards and Certa Awards have long-established reputations for providing high quality vocational qualifications across a wide range of industries. ABC Awards and Certa Awards combine over 180 years of expertise.

* The Animal Care College Certificate will be issued once you have successfully completed your course and finished your course payments.

**ABC registration fees included.

What's Next

This course will provide you with the knowledge and skills you need to progress your career in the animal care sector, or better understand your own pet.

Once it’s completed, you may wish to further your study. If that’s the case, we’d suggest:

If you’d like to turn what you’ve learned into a career, or you’re wondering how best to apply it to your existing role, get in touch with one of our tutors, or contact our support team from 9am - 5pm.

Entry Requirements

Candidates must be working in a practice to take this course.

We classify our courses by level to guide students towards the best course based on their experience. However, we strongly believe open study should be just that. If you’re open to challenging yourself, our tutors will be on hand to help.

Course fee & how to enrol

There are two ways you can enrol

Pay the total course fee of £395 in one sum and receive a voucher towards the cost of your next course

or

Pay a deposit of just £75, followed by 8 instalments of £40